Restaurant chain, Ohio, 96 locations96 restaurants, one bill, one number to call
The problem. Separate bills from many providers across 96 sites, hard to manage, costs creeping up.
What we did. Moved every location to one aggregator, so all 96 sites come on a single bill.
What changed.
- One bill for all 96 locations
- Costs lowered by almost 20%
- Fully managed connection: the provider watches for outages and opens tickets, so restaurant staff don't have to call them in
- One number to call for billing and support
"All 96 restaurants are on one bill, we have one number to call, and we don't chase outages anymore."
CIO, Ohio restaurant chain, 96 locations
Multi-location grain company, KansasPaying for lines nobody used
The problem. Bills full of line items no one had reviewed in years.
What we did. Line-by-line bill review. Found unused services (dead fax lines, alarm lines replaced by Wi-Fi cameras) and cancelled them. Added a managed security option.
What changed.
- Unused lines removed from the bill
- Security monitoring and patching handled by a managed provider
- IT team freed from monitoring security and billing, now focused on opening new locations
"We were paying for lines nobody used. Now security is handled for us, and my team spends its time on new locations."
IT Director, multi-location grain company, Kansas
