Privacy policy.

Our commitment

Buckeye Telecom respects your privacy. This page explains, in plain English, what we collect and how we use it.

Last updated: September 29, 2026.

Questions about this policy? Call 614-224-2003 or email sales@buckeyetelecom.com.

What we collect

Contact details you submit through our forms, email, or phone: name, email address, company, and phone number.

If you opt in to text messages: your mobile number and a record of your consent, including the date and the form or message you used to opt in.

Basic analytics about how the site is used, such as pages viewed and general location, collected through standard web analytics.

Information you send us about your business

If you send us invoices, contracts, site lists, or network details so we can benchmark what you run, we treat that material as confidential.

We work under NDA on request. Your network details and invoices stay yours.

How we use it

To respond to your inquiry, provide the services you request, and improve the site.

We share data only with the providers needed to deliver those services, such as a carrier or platform you have asked us to quote. Mobile numbers and text message opt-in data are excluded from this sharing. See Text messages (SMS) below.

We do not sell your personal information

We do not sell your personal information.

We are paid by the carriers and suppliers you buy through, not by selling data about you. Our full compensation disclosure is on the How We Get Paid page.

Text messages (SMS)

If you opt in, we use your mobile number to text you about your inquiry, quotes, scheduled calls, and the services we are sourcing or managing for you. Program details are in our SMS Terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile numbers and SMS opt-in data and consent are not shared with, sold to, or rented to any third party or affiliate for marketing purposes.

Text messaging opt-in data and consent are excluded from every other type of sharing described on this page. The only party that handles your number for texting is the messaging platform that sends and receives our texts, and it does so only to deliver those messages.

Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Cookies and analytics

The site uses standard cookies and analytics to understand how visitors use our pages so we can improve them.

Most browsers let you block or delete cookies. Doing so may affect how parts of the site behave.

Sharing with carriers and partners

When you ask us to source or quote a service, we share the details needed to produce that quote with the relevant carriers, platforms, or partners.

We do not hand your information to providers you have not asked us to engage. Your mobile number and text message consent are never shared as part of this.

Retention

We keep contact and engagement records for as long as needed to serve you and to meet our record-keeping obligations.

You can ask us to delete information we hold about you at any time.

Security

We take reasonable measures to protect the information you share with us.

No method of transmission or storage is completely secure, so please use judgment about what you send by email.

Your choices

You can request access to, correction of, or deletion of your information by contacting us at 614-224-2003.

You can also ask us to stop contacting you at any time, and we will. To stop text messages, reply STOP to any text from us.

Changes to this policy

If we update this policy, the revised version will be posted on this page.

Continued use of the site after an update means the revised policy applies.

Contact us

Questions about this policy? Call 614-224-2003 or email sales@buckeyetelecom.com.

Buckeye Telecom of Ohio Inc., Sugar Grove, OH 43155.