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Jonathan Eubanks, founder of Buckeye Telecom
Jonathan EubanksFounder · Columbus · Since 2003

I came up in my father’s contracting business and on the carrier side at Columbus 5-Star distributors. Founded Buckeye in 2003 because I’d seen how the trades earn loyalty and the carriers oversell, and I knew there was a better way. Twenty-three years in, my first client from 2003 is still on the books. Today I work with clients across the US and source services globally through carrier alliances.

Independent Technology Advisor · US-Wide, Global Capability · Since 2003

Carrier-neutral. Owner-led. Paid by the carriers, not by you.

I bring the right delivery partners to your table for fiber, hosted phones, contact center, managed security, outsourced IT, AI, and data center moves. Mid-market to enterprise. Ohio, US, and global through carrier alliances. My engineering team and partner engineers handle the technical work. I stay in the seat through the life of the contract. My cell is on every contract because the relationship is mine to manage.

$0
You pay me
Carrier residuals only.
1 hr
Owner reply
Direct from me. No queue.
100+
Carrier relationships
Every Tier 1 plus regional.
$0
How I am paid

You pay me nothing directly. Carrier residuals only, 3 to 12 percent of monthly recurring revenue, paid out of the carrier’s margin and not added to yours. The full math is published.

Read the full disclosure →
Why this is different

The model is the moat.

Captive MSPs

Sell what they own. They have to. Payroll, tooling, SOC quota. If their stack is wrong for you, they sell it to you anyway.

Carrier reps

Sell what their carrier carries. One product line. Of course they say it is the best for you.

Me

Sell nothing I own. Every recommendation fits your situation, not my truck. When the right answer is "stay where you are and renegotiate," I say that. About 15% of my benchmarks end that way.

Read the full model →
What brought you here today?

Pick the question that sounds most like yours.

Most buyers come to me with one of these. The answer is one click away, in plain English, with a clear point of view.

COMMON QUESTION
“We need new internet quotes for our buildings”
4+ Ohio carriers. Vendor-neutral. Real pricing for your exact address. Quotes back in 48 hours.
COMMON QUESTION
“What would AI actually look like in our system?”
What is real, what is hype, what I will not sell. Written for IT directors, CFOs, and CEOs who want a straight read.
COMMON QUESTION
“Our phone system is showing its age”
Hosted Phones, UCaaS, Microsoft Teams Phone. What fits when, what to avoid, real cutover playbook.
COMMON QUESTION
“We need to set up a contact center”
Five9, Genesys, Microsoft Dynamics, NICE. Honest comparison and what we would build for you.
COMMON QUESTION
“There is no fiber at our location”
Starlink, fixed wireless, point-to-point microwave. What is real and what install actually looks like.
COMMON QUESTION
“We are worried about getting breached”
24/7 SOC, EDR, MDR. Insurance-grade controls and the FAQ your underwriter will actually ask about.
COMMON QUESTION
“Our IT person just quit”
Outsourced IT or co-managed. Same-day pickup. Your standards inherited, not rewritten.
COMMON QUESTION
“We are moving or consolidating data centers”
Physical moves, colocation cutovers, cloud migration. Lift-and-shift vs modernize. 40+ done.
FOR THE EXPERT BUYER
“I have a project spec, just bring me quotes”
Send the spec. I bring 2-4 carrier quotes back in 48 hours. Vendor-neutral, contract review included.
FOR THE EXPERT BUYER
“We are running an RFP and need a neutral hand”
I sit on the calls, write the technical scope, neutralize the vendor pitches. No bias because no carrier owns me.
FOR THE EXPERT BUYER
“Our contract renewal is coming up, I want a benchmark”
Side-by-side quotes from 2-3 other carriers in 5 business days. You decide whether to renegotiate or move. Either way, you have data.
FOR THE EXPERT BUYER
“We have multi-site / multi-state, need one point of contact”
I coordinate the carriers, project managers, and install teams across every site. One quote, one schedule, one person you call when something slips.
23 yrs
Owner-Led
500+
Ohio Clients
27%
Avg Y1 Savings
1 hr
Reply From Owner
What I am working on right now
4 fiber installs 1 phone cutover (22 seats) 6 contract renewals 2 compliance reviews
This week: 4x 100MG dedicated fiber going in at a Hilliard distribution warehouse, a 22-seat UCaaS cutover for a Columbus law office, and a Worthington medical practice clearing cyber-insurance underwriting.
For CIOs, IT directors, and the people doing the homework

How I evaluate carriers, SD-WAN, and phone systems. Published so you can read it before the call.

My actual decision framework. Carrier selection per building. SD-WAN vs MPLS. Failover designs. Phone systems. What I will not sell, in writing. If you read me wrong, we save a meeting.

Read the framework →
What I bring under one roof for you

One conversation. Six layers, one advisor in the seat.

Most Ohio mid-market businesses run 8–15 separate vendor relationships for their technology. I help you select and run partners across all six layers below. The partners deliver. I sit in the seat with you for procurement, oversight, and renewals.

Your phones

Hosted VoIP, mobile, keep your 614 number. Works on cell, desk, and laptop. Survives outages.

Your network

SD-WAN across all sites, carrier-agnostic. Fiber, fixed wireless, LTE failover, right mix per building.

Your security

24/7 SOC monitoring, EDR, managed firewall through the MDR partner I place. HIPAA / CMMC / SOC 2 ready. Passes cyber-insurance underwriting.

Your cloud

Colocation, Microsoft 365, hybrid, DRaaS. Tested backups that restore. Identity hardened.

Your IT team

Helpdesk and monitoring through the IT partner I place. Co-managed if you have internal IT, fully outsourced if you do not. I run the vCIO myself.

Your bills

I audit and renegotiate every carrier contract personally. 20–35% saved in 90 days. Same prices as direct, but I am in your corner.

AI in your stack

Wondering what AI actually does for an Ohio mid-market network in 2026? Read my take, what is real, what is hype, what I will not sell.

Read my take on AI →
Why owner-led matters

Every account. Start to finish. I’m in it.

When the big national MSPs hand you off to an account manager who started six months ago, you’re getting whoever’s available. With us, you’re getting me, for the life of the relationship.

Step 1

Every kickoff

I run the strategy session personally before any work starts. I learn your stack, your priorities, and your constraints firsthand.

Step 2

Every QBR

Quarterly business reviews, I’m at the table. Not an account manager who started last month.

Step 3

Every escalation

Carrier dispute? Outage? Vendor finger-pointing? My cell number is on every contract.

Step 4

Every renewal

I negotiate every contract renewal personally. Most clients save 15–25% at renewal year because of this.

“Jonathan reviewed our setup and found we were paying for services we weren't even using. Cut our monthly bill by over $800 and renegotiated the rest of the contract while he was at it.”
Ohio Healthcare Group  ·  85 staff · CFO
“After twelve years with the same carrier, we needed to move three locations to fiber without taking a business hour of downtime. Buckeye scoped it, ran the carrier hand-off, and cut each building over on a Saturday night. Monday morning, nobody noticed except the IT team.”
Columbus Distribution  ·  3 sites · 110 staff · IT Director
“We replaced an aging on-prem PBX with hosted UCaaS across four offices. Jonathan was in the kickoff, in the design call, in the cutover weekend, and on-site Monday morning to make sure phones answered. Start to finish, same person.”
Ohio Law Firm  ·  4 offices · 60 staff · Managing Partner
“We failed a HIPAA audit with seven findings. Jonathan's team had us through remediation in ninety days and we passed the follow-up cleanly. He read every vendor contract we signed along the way.”
Regional Healthcare Provider  ·  4 locations · 210 staff · CEO
“Twelve sites across Ohio and Indiana on legacy MPLS. Jonathan ran the SD-WAN migration in 38 days with zero production downtime, and cut our WAN spend by 54%. He still shows up to the quarterly review.”
Ohio Manufacturer  ·  12 sites · multi-state · IT Director
“Our incumbent carrier sent a renewal that looked fine on the surface. Jonathan read the auto-renewal language, found a 22% escalator buried on page nine, renegotiated the contract, and locked in current pricing for four more years.”
Columbus Professional Services  ·  50 staff · CFO
“What separates Buckeye is the cell number on every contract is real. I called Jonathan at 7am on a Sunday after an outage. He picked up. Took the call himself, coordinated the carrier, kept us updated until we were back. That alone is why we are still here.”
Multi-Site Healthcare  ·  200 staff · CIO
We keep client names private. You would not want us using yours in a marketing carousel either — the role, sector, and headcount tell you what you need to know.
Compensation Disclosure

I get paid by the carriers. Not by you.

Every MSP and telecom advisor in Ohio claims to be “carrier-neutral.” It’s the easiest claim to make and the hardest to verify. Read the actual answer, the carriers and platforms I represent, the compensation structure, and why my advice is on your side.

Why this works: Carrier residual income funds our entire operation. That’s how I can spend the time on every account that the big-MSP model can’t support.

Want the decision framework too? How We Evaluate publishes the actual logic I use on every carrier, SD-WAN, failover, and phone-system call.

Active carrier partnerships include
Spectrum · AT&T · Lumen · Frontier · Altafiber · Verizon · Comcast Business · regional fixed-wireless
Read the full disclosure →Read how I evaluate →

Want an honest audit? Call or book a time.

20 minutes on the phone, no sales pitch. I’ll pull your bills, look at your stack, and tell you what I’d change. Reply within 1 business hour. Always me, never a queue.

Text an Advisor

Send a quick message. Jonathan or his team will text back fast.

(614) 224-2003 Buckeye Telecom, Columbus, OH
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