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Microsoft Teams Phone, done right.

Turn Microsoft Teams into your real business phone system - external calls and all. We pick the right connection path, broker the carrier, and sort the licensing. Vendor-neutral advice from an owner-led Ohio partner.

Microsoft Teams Phone connection paths: Calling Plan, Operator Connect, Direct Routing

What Microsoft Teams Phone actually is

Teams Phone turns Microsoft Teams into your real business phone system - not just internal chat and meetings, but external calls to and from any phone number, using the Teams app your people already have open. It runs on your Microsoft 365 tenant, so calling, chat, and meetings share one identity.

Call from anywhere

Make and take business calls on the desktop, web, and mobile Teams apps, or a desk phone - the same number everywhere.

One identity

Calls, chat, and meetings live under one Microsoft 365 login - no separate phone system to run.

Keep your numbers

Port your existing business numbers so nothing changes for your customers.

Three ways to connect Teams to the phone network

Teams Phone needs a path to the outside phone network. There are three, and the right one depends on your size, geography, and whether you have equipment to keep. We are vendor-neutral, so we recommend the fit - not a product.

Microsoft Calling Plan

Microsoft is your carrier. The fastest, all-Microsoft route, managed entirely in the Teams admin center. Best when you want one vendor and Microsoft serves your regions.

Operator Connect

A certified carrier connects to your tenant - no hardware, no SBC to buy or run. Assign numbers right from the Teams admin center. Often the best balance of price and effort.

Direct Routing

Bring virtually any carrier through a Session Border Controller. Best for keeping an existing PBX, analog devices, or complex multi-site calling.

Where Buckeye comes in

Microsoft gives you the platform. We make sure it is set up the right way, on the right carrier, at the right price - and we stay accountable after go-live.

Pick the right path

We compare Calling Plan, Operator Connect, and Direct Routing against your size, locations, and existing gear - in plain English.

Source the carrier

For Operator Connect and Direct Routing we broker 400+ carriers so you get real pricing and never overpay for calling.

Licensing + rollout

Every user needs a Teams Phone license (Calling Plan adds a calling add-on). We sort licensing, number porting, and the go-live.

Is Teams Phone right for you?

If your team already lives in Microsoft 365 and you want calls where they work, Teams Phone is often the cleanest answer. If a standalone hosted phone platform fits you better, we will say so - see Hosted VoIP & UCaaS or when we are not a fit.

Let’s scope it together.

Talk to the Buckeye team — the owner is involved in every engagement, and there’s no advisory fee.

Talk to the team

Prefer to talk now? Call or text 614-224-2003.