At one site, telecom is somebody's Tuesday afternoon. At fourteen, it is nobody's job at all - and that is where the money leaks, the renewals auto-roll and the outages take three days to escalate.
Single-site telecom is manageable. Somebody in operations knows the account number, the bill lands in the same place every month, and if it breaks there is one carrier to shout at. None of that survives contact with a second location, and by the fifth it has stopped working entirely.
What we see, almost every time, is not one big problem. It is fourteen small ones that nobody has ever seen on the same page: a circuit still billing at a site you closed, three different carriers at three branches for no reason anyone remembers, renewal dates scattered across four quarters, and an outage process that depends on which employee happens to know which account number.
We are an independent advisor, not a carrier and not a managed service provider. We do not deliver the circuits or run the network. What we do is know what you have, compare the whole market when something comes up for renewal, and drive the provider when it breaks.
Every address, circuit, contract, monthly cost and renewal date on a single page. Send three invoices per carrier and we build it. Most companies have never had this, and the first savings usually appear here rather than in any negotiation.
You should not run six different builds because six different people bought them. We define one standard, then price it separately at every location against whoever actually serves that building - because the carrier with fiber already in the ground prices very differently from the one who has to dig.
The notice window closes months before the term does. We hold the calendar and start the re-quote before the window opens, so nothing auto-renews at last year's rate because somebody was on holiday.
You call us, we open and drive the ticket with the provider, and we escalate when it stalls. We cannot get into a carrier's systems - nobody outside the carrier can - but we can make sure it is being worked and make noise when it is not.
Named deliverables, not open-ended consulting.
Four places, in the order we usually find them.
| Where | What it looks like | Why it persists |
|---|---|---|
| Closed and moved sites | Circuits still billing months or years after the location shut | Nobody tells the carrier. The invoice is paid by AP without a site-level check. |
| Auto-renewed rates | A contract that rolled at the old price while the market fell around it | The notice window closed quietly. No one was watching that date. |
| Duplicate services | Two providers covering one function after a merger or a staff change | Both invoices look legitimate in isolation. |
| Wrong tier | Dedicated fiber pricing at a site that needs coax, or the reverse | It was right when it was bought. Nobody revisited it. |
No advisory fees, no obligation, and you deal with the principal from the first call.