Most practices find the gap during an audit: three carriers, two phone systems, and no file the auditor will accept. We put the stack on one roadmap, make sure the delivery partner signs the BAA, and hand you the evidence package in the format auditors and insurers actually want.
We had three carriers, two phone systems, and no documentation. Buckeye put it on one roadmap and handed us the evidence file our auditor asked for.
Nobody can certify HIPAA compliance — us included. What we can do is specify the controls, verify the platform is configured for them, and put the proof in a folder your compliance officer can hand over.
The delivery partner who handles, transmits, or stores PHI signs the Business Associate Agreement. We do not sign it. We run a BAA review step on every healthcare engagement so it is done before contracts go out.
HIPAA-aligned VoIP means TLS/SRTP on the wire, access controls, audit logging, voicemail encryption, and call-recording controls. We specify all of it and verify the platform is actually configured that way. The partner implements; we make sure it is done right.
Fiber primary with 4G/5G automatic backup at clinical sites. One ISP outage should not stop charting, e-prescribing, or billing. When it does, you call us — not a carrier queue that has never seen your diagram.
We source and oversee networks for healthcare organizations from Columbus and Cleveland to rural counties. SD-WAN gives you one monitored network across every site, with central visibility and automatic failover at each location.
Thirty minutes with the owner. No deck, no discovery engagement, no obligation. Advice costs you nothing; carriers pay the residual.