Headquartered in Columbus, Ohio — serving multi-location businesses from a single Ohio location to 40-site national footprints. Carrier-neutral advice and a president in every account, since 2003.
Buckeye Telecom was founded by Jonathan Eubanks in 2003 on a simple idea: Ohio businesses deserve better than the carrier-driven, one-size-fits-all approach that has dominated telecom and IT for decades. Too many owners were sold long contracts, oversized circuits, and support lines that led nowhere.
So we built something different — a carrier-neutral, family-owned firm with engineers, not salespeople, answering the phone. Twenty-three years later, we still work for our clients, not a carrier. We say no to what doesn't fit, even when it would be profitable for us, and we measure ourselves by one thing: do our clients stay? They do. And through all of it, you’re a name and a relationship here — never an account number in someone else’s billing system. When a carrier drops the ball, you’re not the one stuck on hold; you call us, and we chase them down until it’s fixed.
It was a client — an online business that never closes — and the voice on the line said it before the words did. Ransomware had hit overnight. Every folder locked. The storefront that runs 24/7 was frozen. And their own IT person was out of town.
Here’s the part most people don’t see coming: we weren’t scrambling. With every client, we build a disaster-recovery plan up front — and we test it — so when a real emergency hits, we already know it works.
So we didn’t panic. We took over and drove the recovery ourselves: got the provider on the line and spun their servers back up from a separate data center, a different physical location the attack never touched. In about 30 minutes, they were back online.
No IT person needed on their end. No days of downtime. No lost weekend of revenue. Just a plan that was ready before the crisis, and a team that stepped in and handled it.
That’s the difference between hoping you’re covered and knowing you are.
JEJonathan leads every aspect of Buckeye Telecom — operations, strategy, and client relationships — hands-on. Partner with Buckeye and you work with the president of the company, backed by a deep team of engineers, account managers, and support specialists.
You get Buckeye’s own specialists working alongside the engineering teams of the carriers and platforms we place — brought in as the project needs them, all directed by Jonathan as your single point of accountability. You get the right expert for the work, without carrying a payroll to get it.
SD-WAN, multi-site connectivity, and circuit cutovers — designed and executed.
Hosted voice, Teams Phone, and number porting — planned around your call flows.
24/7 monitoring, MFA, endpoint, and audit-ready documentation.
Multi-site rollouts coordinated to a date — not a “we’ll get to it.”
Invoice audits, renewals, and carrier negotiations that claw back spend.
Jonathan owns the relationship end to end — you never chase a vendor.
We hold agreements with over 400 providers and help you choose the right one for your needs. Vendor-neutral means we compare them all and place whatever genuinely fits each address — then manage it for you. A sample of who we work across:
…and hundreds more. We’re not tied to any of them — which is exactly why our recommendation is yours, not theirs.
A real person on our team picks up — no offshore queues, no phone tree.
We compare 400+ providers and recommend only what fits — never a house brand.
We don’t bury you in long contracts where a shorter term serves you better.
We tell you what you need — and just as often, what you don’t.
A team that knows your business and your sites, not a new rep every quarter.
If we’re not the best fit for something, we’ll tell you who is.
Talk to the Buckeye team — the owner is involved in every engagement, and there’s no advisory fee.
Prefer to talk now? Call or text 614-224-2003.