Managed IT services: outsource IT, save money and get your time back.
We partner with the best-of-breed managed IT providers and pick the one that fits your business. Outsourcing IT will save you money, and it will give you back your time. You don't pay us. The provider does.
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Cheaper than doing it yourself, and you get your week back.
A managed IT provider spreads its tools, its engineers and its after-hours coverage across many companies. You pay a monthly fee instead of carrying all of that on your own payroll.
Already have an IT person you want to keep? See co-managed IT. More: managed security · vCIO sourcing · advisor vs MSP
Managed IT services for Columbus and Ohio businesses.
Most of the companies we work with have offices in central Ohio, and many have sites in other states too. The provider has to fit both.
Outsourced IT is not one product. A ten-person office in Columbus, a manufacturer with a plant floor, and a company with sites in three states need different providers. Some providers are strongest with small offices. Others are built for compliance, for factories, or for companies spread across many locations. We look at all of them for you, so you are not stuck with whoever answered the first ad.
For Columbus-area offices, we ask each provider, in writing, whether an engineer can come on site, how fast, and what a visit costs. Most work is done remotely, but some problems need someone in the building, and you should know the answer before you sign.
If your servers still sit in a closet, the move to a data center or the cloud usually belongs in the same plan. If you want security watched around the clock, managed security can come from the same provider or a separate one.
What you have, what could be better, and how we put it in.
What you have
We list what you run today and what it costs: people’s time, tool subscriptions, support contracts and the hardware that is due for replacement.
What could be better
We bring you quotes from the managed IT providers that fit your size and industry, side by side, with what each one covers and what it costs.
How we put it in
You sign in your name. We schedule the onboarding and handle the handoff from whoever does IT now. After that, if the provider slips, you call us.
Managed IT: what to know first.
What the provider covers, what moves the price, and what to settle in writing before you sign.
What managed IT covers
Fully managed IT means the provider runs IT for you. Most plans include:
- A help desk your staff can call or email.
- Patching and updates for laptops, servers and network gear.
- Monitoring, so problems get caught before someone notices.
- Backups, and tests that prove the backups work.
- Security tools, and someone who looks at the alerts.
- New hires and departures: accounts, laptops and access.
- Planning for what to replace next and when.
Managed or co-managed
If nobody does IT full time, or the person who does it has another job, fully managed usually fits. If you have an IT lead you want to keep, co-managed IT adds a provider beside them.
What drives the price
- The number of users, devices and servers covered.
- Coverage hours: business hours, or around the clock.
- Which tools the provider supplies, such as security, backup and email protection.
- Compliance needs, such as HIPAA or cyber-insurance requirements.
- Projects, which are usually scoped and priced separately.
Settle these in writing
- Response times for urgent and routine tickets.
- Who holds the admin passwords. It should be your company.
- Who owns the documentation, and what you get back if you leave.
- What is included in the monthly fee and what is billed extra.
- Exit terms and notice periods.
What to send us
Your user and device count, your locations, what you pay for IT today (people, contracts and tools), and anything that keeps breaking.
Signs you should outsource
- Someone on your team does IT on top of their real job.
- Laptops and servers miss updates for months.
- Nobody is sure the backups would actually restore.
- An insurer or customer asked a security question nobody could answer.
Questions people ask us
Will outsourcing IT really save money?
Yes. A provider spreads its engineers, tools and after-hours coverage across many companies, so you pay a monthly fee instead of salaries, turnover and a stack of separate tool contracts.
Which managed IT providers do you work with?
We partner with the best-of-breed managed IT providers. We pick the ones that fit your size, industry and locations and get you quotes side by side.
What do you charge?
You don't pay us. The provider pays us, your price is the same as going direct, and the contract is in your name.
Can we keep our IT person?
Yes. That's co-managed IT: your IT lead stays in charge and the provider backs them up.
How does the switch from our current setup work?
We schedule the onboarding and handle the handoff. The new provider documents what you run, gets the access it needs and installs its tools, and your old contracts get cancelled on the right dates.
What if the provider doesn't do the job?
Call us. We open the escalation with the provider the same business day and hold them to the contract.
Do you place managed IT services in Columbus, Ohio?
Yes. We place outsourced IT providers for offices in Columbus, across Ohio and in other states. We confirm in writing whether a provider can send an engineer on site.
Book 30 minutes with Jonathan.
The provider pays us, and you pay the same price you’d get going direct.
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