Plain-English disclosure of how Buckeye Telecom gets paid. Carrier residuals, client fees, project fees — explained. Because vendor-neutral should mean something.
You don’t pay us an advisory fee. When you choose a carrier or platform we recommend, that provider pays us a residual — and only for as long as you stay a happy customer. Our income depends on getting it right for you over the long run, not on selling you anything.
The carrier’s quote to you is the same whether you go direct or through us. The residual comes out of the carrier’s margin, not added on top of yours.
Monthly fees for managed services — IT support, helpdesk, security, vCIO. The bulk of our business, fixed in your contract. Nothing hidden.
When you buy internet, SIP, or hosted VoIP through us, the carrier pays us a residual — industry-standard 3–12% of monthly recurring. It doesn’t change your price.
One-time work — cabling, cutovers, network design, security assessments — quoted upfront and invoiced separately. No surprises.
Spectrum, AT&T, Lumen, Altafiber, Verizon, Comcast, and the regional fixed-wireless providers — the residual on any one recommendation is too small to bias our advice.
When we steer you away from a carrier we earn on, it’s because they won’t deliver. We’d rather keep a 10-year relationship than a one-time commission — and the average client saves 27% in year one.
We don't take spiffs - one-time bonuses paid for selling specific products in a window.
If you can’t see how someone is paid, you can’t trust what they tell you. The MSP and telecom industry has trained buyers to be cynical about “neutral” claims — for good reason. We’d rather earn your trust by showing you the math than by repeating a slogan.
Talk to the Buckeye team — the owner is involved in every engagement, and there’s no advisory fee.
Prefer to talk now? Call or text 614-224-2003.