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Remote work is permanent for most Ohio businesses. The question is whether your network was designed for it, or just hacked together during the pandemic.
During COVID, most Ohio businesses scrambled to get remote work functional. VPNs were deployed in a weekend. Home networks became business infrastructure. Video conferencing replaced in-person meetings. It worked, more or less. But worked during an emergency and designed for the long term are very different standards.
Six years later, many businesses are still running remote infrastructure that was patched together in 2020, and discovering the gaps when it fails.
Traditional VPNs were designed to connect a small number of remote users to a central office network. They route all traffic through a central hub - meaning a remote employee's Teams call goes from their home to your office and back out to Microsoft's servers, then back through the same path. At scale, this creates bottlenecks, adds latency, and degrades the performance of cloud applications that are supposed to be accessed directly.
Modern alternatives, particularly SASE (Secure Access Service Edge) and SD-WAN with cloud security, route traffic intelligently. Cloud application traffic goes directly to the cloud; only traffic that genuinely needs to reach the office goes through a tunnel. Performance is dramatically better, and security is actually tighter because inspection happens at every endpoint rather than at a central chokepoint.
Your office internet connection was sized for a building full of people. If half your team now works remotely, you may be over-provisioned at the office and under-provisioned at employees' homes. Revisit your bandwidth planning: what's the peak concurrent usage in the office now? Are remote employees on adequate home internet, and is it your business or theirs to ensure it?
Home networks are not business networks. They're shared with family members and personal devices, often running consumer-grade routers with default passwords and no patching. At minimum, remote workers should have:
Beyond connectivity, check whether your collaboration tools actually meet your team's needs. Are video meetings reliable? Is file sharing fast? Can remote employees participate equally in hybrid meetings, or do they feel like second-class participants watching an in-room meeting through a laptop camera pointed at a whiteboard? The technology infrastructure shapes the work culture - hybrid-first infrastructure enables hybrid-first culture.
Talk to the Buckeye team - the owner is involved in every engagement, and there is no advisory fee.