Comparing live pricing and terms from 400+ carriers and platforms
Cloud PBX replaces your on-site phone system with a hosted service - no hardware, no maintenance, and features most on-premise systems can't match.
Most Ohio businesses have a phone system that lives in a closet somewhere - a box of hardware installed years ago that needs occasional visits from a phone vendor and is slowly becoming a bottleneck instead of an asset. Cloud PBX is the alternative: your phone system runs in a data center, you pay per user per month, and the vendor handles everything else.
A cloud PBX (Private Branch Exchange) delivers all the functionality of a traditional phone system - extensions, voicemail, call routing, auto-attendant, conference bridges, call recording - as a hosted service. Your phones connect to the internet instead of a physical box on-site, and the PBX brain lives in the cloud, managed through a web portal. Desk phones, if you keep them, are IP phones connecting over your network. Most platforms also include softphone apps for desktop and mobile, so employees can take their extension anywhere they have internet access.
You don't need to replace your desk phones immediately. Many cloud PBX providers support existing SIP-compatible phones. For businesses with older proprietary phones, some transition cost is likely - but IP desk phones are inexpensive now, and many businesses find the move to softphones eliminates the need for desk phones entirely.
Cloud PBX is not the right answer for every situation.
Talk to the Buckeye team - the owner is involved in every engagement, and there's no advisory fee.