9 reasons your company needs to use Buckeye Telecom (A telecom broker)

Different carrier options: There are growing providers of telecommunications out there, and they all want your service, whether they deserve it or not. A successful telecom broker can understand how telecommunications are used by your company and will represent you to all the vendors they know will meet your needs. You get to work with just the broker, along with all the salespeople from all the firms that might or might not be able to meet your needs. A good broker will have contacts with many carriers and suppliers, which ensures that he or she can get offers and data quickly without having to search for it on your own.

Further expertise: A large telecommunications company can have an annual turnover of up to 50 percent of sales staff and end up employing inexperienced sales staff to fill positions. Telecom Brokers have years of experience working with different telecom companies, understanding software, and being able to compare enterprise A with enterprise B.

Satisfaction: Long-term performance of Telecom Brokers relies on their customers ' continued satisfaction. Telecom Brokers are paid a small (residual) fee each month to handle their customers ' telecommunications service. It means that for years, Telecom Brokers / Consultants will continue to provide outstanding customer service to customers.

Vendor Access: The Telecom Broker deals with vendors daily and has the contacts and communication lines of the backchannel that are established with them over the years. This awareness could accelerate

Industry knowledge: Many telecommunications providers offer excellent rates, however, they take to install the products forever; others have wrong billing or are unorganized. Good telecommunications brokers should explain each carrier's good and bad and what to expect.

No Sales Quotas: Most telecommunications companies put their salespeople under unreasonable sales quotas and end up with a high turnover and pushy unprofessional sales personnel. Telecom Brokers are committed to the long-term success of a product, helping customers make informed, educated decisions without the need for sales quotas.

Single Contact Point: Real work begins after the contract is signed; site visits, cable running, hardware installations, training and supplier coordination all take time, effort and resources from the client. A good broker will take over the overall project management, intensify, resolve problems and resolve problems much more easily than if you were dealing directly with a telecommunications provider

Consolidation: Many businesses with multiple locations and difference providers receive multiple bills and need assistance in consolidating services. Better telecom brokers realize that "Telecom Aggregation" combines multiple services on one bill and offers a template of "one-stop shopping" which saves time and money.

Pricing and support: In some situations, Telecom Brokers have access to better prices than their customers would by going to the telecom company directly. Nonetheless, most telecom companies have cut their sales staff in an effort to reduce costs and deal only with "indirect" or telecom brokers.

Want more info on how Buckeye Telecom works? Call or Text us at 614-224-2003.

Advantages of Using a Cloud-Based Communication System

There are a number of key advantages to using a Hosted PBX versus traditional telephone service or purchasing an office telephone system. Whether you are seeking a hosted VoIP system, a Unified Communications (UC) solution, or a team collaboration software or app, today's cloud technologies offer big advantages to today's businesses. Here are the top reasons to make the switch to a cloud-based system:

Mobility/Geographical Flexibility– Employees can work from anywhere when your office phone system is virtual. You can have employees working from home, other offices, mobile phones, and even overseas.

Scalability– Traditional phone systems are limited by how many users they can handle as well as how many lines you have purchased from your local telephone provider. Virtual systems can expand and grow with your business as you need them to.

Security - encryption methods, cloud security, protected file transfer, and more measures for safe connections. It's important to be aware of any potential security risks ahead of time and know how you can prevent them. Phishing, fraud, intercepted calls, spoofing and more are all typical security threats but can be easily prevented with the right security in place. Choosing a cloud solution gives you and your business more security than a traditional phone system can. Cloud phone services utilize a number of security measures like data encryption, network security, secure voice and video, HIPAA-compliance measures, and more are put in place so that users and their data are kept safe. Additionally, cloud communications host all their servers and associated equipment in secure facilities behind lock and key.

Reliability - uptime and failsafe methods like disaster recovery to keep businesses connected

Initial Cost Savings– You do not need to make a large upfront investment by purchasing an office telephone system and there is no need to maintain it. With a Hosted PBX solution, the office telephone system is operated and maintained by your provider.

Ongoing Cost Savings– Typically, a Hosted PBX implementation is significantly more cost-effective over the long run than a traditional PBX. These ongoing savings are in addition to the initial savings on capital outlay.

Local Presence– Hosted PBX systems allow you to get local virtual numbers in cities where you are not physically located which allows you to create a virtual presence or open a virtual office in New York or the UK.

Credibility– For small businesses a virtual system can give them instant credibility by presenting their customers with a professional sounding telephone solution. Traditional telephone systems are generally cost-prohibitive for smaller organizations.

Quick Setup– A Hosted PBX solution can have you up and running very quickly compared to a traditional telephone system.

Ease of Use– End-user management of a Hosted PBX is far more user-friendly than is the case with traditional solutions. Intuitive web interfaces mean that anyone can manage, monitor and make changes to the service at any time, without needing any specialized skills or experience.

Find out how you can improve employee productivity, customer service, and costs by calling or texting us today. 614-224-2003