Different carrier options: There are growing providers of telecommunications out there, and they all want your service, whether they deserve it or not. A successful telecom broker can understand how telecommunications are used by your company and will represent you to all the vendors they know will meet your needs. You get to work with just the broker, along with all the salespeople from all the firms that might or might not be able to meet your needs. A good broker will have contacts with many carriers and suppliers, which ensures that he or she can get offers and data quickly without having to search for it on your own.
Further expertise: A large telecommunications company can have an annual turnover of up to 50 percent of sales staff and end up employing inexperienced sales staff to fill positions. Telecom Brokers have years of experience working with different telecom companies, understanding software, and being able to compare enterprise A with enterprise B.
Satisfaction: Long-term performance of Telecom Brokers relies on their customers ' continued satisfaction. Telecom Brokers are paid a small (residual) fee each month to handle their customers ' telecommunications service. It means that for years, Telecom Brokers / Consultants will continue to provide outstanding customer service to customers.
Vendor Access: The Telecom Broker deals with vendors daily and has the contacts and communication lines of the backchannel that are established with them over the years. This awareness could accelerate
Industry knowledge: Many telecommunications providers offer excellent rates, however, they take to install the products forever; others have wrong billing or are unorganized. Good telecommunications brokers should explain each carrier's good and bad and what to expect.
No Sales Quotas: Most telecommunications companies put their salespeople under unreasonable sales quotas and end up with a high turnover and pushy unprofessional sales personnel. Telecom Brokers are committed to the long-term success of a product, helping customers make informed, educated decisions without the need for sales quotas.
Single Contact Point: Real work begins after the contract is signed; site visits, cable running, hardware installations, training and supplier coordination all take time, effort and resources from the client. A good broker will take over the overall project management, intensify, resolve problems and resolve problems much more easily than if you were dealing directly with a telecommunications provider
Consolidation: Many businesses with multiple locations and difference providers receive multiple bills and need assistance in consolidating services. Better telecom brokers realize that "Telecom Aggregation" combines multiple services on one bill and offers a template of "one-stop shopping" which saves time and money.
Pricing and support: In some situations, Telecom Brokers have access to better prices than their customers would by going to the telecom company directly. Nonetheless, most telecom companies have cut their sales staff in an effort to reduce costs and deal only with "indirect" or telecom brokers.
Want more info on how Buckeye Telecom works? Call or Text us at 614-224-2003.