Not because anyone is careless - because the spend is split across a dozen invoices, several departments and a decade of decisions nobody documented. TEM is the unglamorous work of putting it on one page and then arguing about it.
Telecom expense management gets sold as software. It is mostly not software. It is somebody reading every invoice line by line, matching each one to a service that exists at an address you still occupy, and then asking the provider some uncomfortable questions.
We do the reading. You keep the findings. There is no fee for the audit and no obligation attached to it - if you take the analysis and fix it yourself with your incumbent carrier, that is a legitimate outcome and it happens.
What we will not do is quote you a savings percentage before we have seen an invoice. Anyone who does is guessing, and the number is chosen to win the meeting rather than to be true.
Three consecutive months per carrier is enough to start. PDFs are fine. We do not need portal logins, and we do not need your contracts at this stage.
Every line item mapped to a site, a service and a contract. This is where circuits at closed locations and duplicate services surface, usually within the first pass.
Each service priced against what that address would pay today across the whole market. Not a national average - the actual providers serving that building.
What is wrong, what it costs, and what to do about each item, in order of size. Yours to keep and act on however you like.
In roughly the order we find money.
| TEM software | What we do | |
|---|---|---|
| Cost | Per-invoice or per-line license fee | No fee. The provider pays us a residual if you place services through us. |
| What it does | Parses invoices, flags anomalies, produces dashboards | Reads the invoices, benchmarks each service against the live market, tells you what to do |
| Contract knowledge | Usually none - it cannot see your terms | We read the contract, including the notice window and the auto-renew clause |
| What happens after | You get a report and a login | We run the re-quote, drive the disconnects and hold the renewal calendar |
An audit finds what is on the invoice. It does not find services that were never invoiced correctly in the first place, and it will not recover money the provider has no contractual obligation to return. Credits are frequently negotiable, but they are rarely automatic and they are almost never retroactive beyond a set window.
It also takes your time. Not much - an hour to pull invoices, an hour to walk through the findings - but the recovery work needs somebody on your side who can confirm which sites are still open and which services are still wanted. We cannot answer those questions for you.
No advisory fees, no obligation, and you deal with the principal from the first call.