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Most companies cannot say what they spend on telecom. That is where the money is.

Not because anyone is careless - because the spend is split across a dozen invoices, several departments and a decade of decisions nobody documented. TEM is the unglamorous work of putting it on one page and then arguing about it.

What TEM actually is.

Telecom expense management gets sold as software. It is mostly not software. It is somebody reading every invoice line by line, matching each one to a service that exists at an address you still occupy, and then asking the provider some uncomfortable questions.

We do the reading. You keep the findings. There is no fee for the audit and no obligation attached to it - if you take the analysis and fix it yourself with your incumbent carrier, that is a legitimate outcome and it happens.

What we will not do is quote you a savings percentage before we have seen an invoice. Anyone who does is guessing, and the number is chosen to win the meeting rather than to be true.

How the audit runs.

1

You send invoices

Three consecutive months per carrier is enough to start. PDFs are fine. We do not need portal logins, and we do not need your contracts at this stage.

2

We build the register

Every line item mapped to a site, a service and a contract. This is where circuits at closed locations and duplicate services surface, usually within the first pass.

3

We benchmark it

Each service priced against what that address would pay today across the whole market. Not a national average - the actual providers serving that building.

4

You get written findings

What is wrong, what it costs, and what to do about each item, in order of size. Yours to keep and act on however you like.

What the audit looks for.

In roughly the order we find money.

What TEM is and is not.

TEM softwareWhat we do
CostPer-invoice or per-line license feeNo fee. The provider pays us a residual if you place services through us.
What it doesParses invoices, flags anomalies, produces dashboardsReads the invoices, benchmarks each service against the live market, tells you what to do
Contract knowledgeUsually none - it cannot see your termsWe read the contract, including the notice window and the auto-renew clause
What happens afterYou get a report and a loginWe run the re-quote, drive the disconnects and hold the renewal calendar

The honest limits.

An audit finds what is on the invoice. It does not find services that were never invoiced correctly in the first place, and it will not recover money the provider has no contractual obligation to return. Credits are frequently negotiable, but they are rarely automatic and they are almost never retroactive beyond a set window.

It also takes your time. Not much - an hour to pull invoices, an hour to walk through the findings - but the recovery work needs somebody on your side who can confirm which sites are still open and which services are still wanted. We cannot answer those questions for you.

Common questions.

What does the audit cost?
Nothing, and you keep the analysis whether or not you engage us further. If you take our findings to your incumbent and fix it yourself, that is a real outcome and we are fine with it.
How long does it take?
Written findings within ten business days of receiving your invoices, for a typical multi-site estate.
Do you need access to our carrier portals?
No. Invoices are enough to start. Portal access speeds up the disconnect work later, if you choose to go that far.
Will you tell us to switch carriers?
Often, no. Plenty of audits end with better pricing from the provider you already have, because the leverage is a live comparison rather than a threat to leave.
Is this software we log into?
No. It is a person reading your invoices and a written document at the end of it. We are not selling you a platform.
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