Comparing live pricing and terms from 400+ carriers and platforms
After auditing hundreds of telecom invoices, we see the same overcharges appear again and again. Here are seven culprits and what you can do about each one.
When a carrier contract expires and you don't renegotiate, most carriers move you to month-to-month rates - often 2-3x higher than the contracted price. The invoice looks similar, so most businesses don't notice. A contract audit catches it fast.
Employee turnover creates ghost lines. We routinely find businesses paying for 10-30% more lines than they use. One Columbus law firm we audited was paying for 23 lines nobody had touched in over two years.
Mobile plans that are too large waste money on data you don't use. Plans that are too small rack up overage fees every month. Pooled plans that go unmanaged waste thousands per year.
Studies suggest 30% of telecom invoices contain at least one error. Carriers process millions of transactions and mistakes happen, but they rarely issue automatic credits. You have to catch them and dispute them.
Old fax lines. Conference bridges nobody uses. Legacy data circuits from a location closed three years ago. These sit on invoices every month and nobody questions them.
Carriers compete aggressively for business, but only if you make them. Getting competing quotes at renewal time can cut your bill 20-35% without changing your service.
Carriers sometimes keep billing regulatory fees and taxes on disconnected lines for months after cancellation. It's buried in the invoice and easy to miss.
A proper telecom audit takes a few hours and typically finds 15-30% in savings. For a business spending $5,000 a month on telecom, that's $9,000 to $18,000 back per year.
Talk to the Buckeye team - the owner is involved in every engagement, and there's no advisory fee.