Privacy Policy

Effective Date: May 9, 2025

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other information you provide when you register or contact us.
• Usage Data: Information about how you interact with our services, such as IP addresses, browser type, and pages visited.
• Cookies: We use cookies to enhance your experience and analyze usage patterns. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use your information to:

• Provide and improve our services.
• Communicate with you, including via SMS solely for support-related purposes (e.g., account verification, issue resolution).
• Analyze usage to enhance user experience.
• Comply with legal obligations.

Our Commitment to Your Privacy

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or other purposes. We may share your information only in the following cases:

• With trusted service providers who assist us in operating our services, provided they agree to keep your information confidential.
• To comply with legal requirements or protect our rights and safety.

SMS Communication

We will only use SMS for support-related communications, such as account verification, password resets, or responding to your inquiries. You may opt out of SMS communications by following the instructions provided in the message or contacting us directly.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of non-essential communications.
• Request information about how your data is used.

To exercise these rights, please contact us at info@buckeyetelecom.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Terms of Service

By using our services, you agree to these Terms of Service.

Use of Services

You agree to:

• Use our services only for lawful purposes.
• Not engage in any activity that disrupts or harms our services.
• Provide accurate information when registering or using our services.

Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Termination

We reserve the right to suspend or terminate your access to our services if you violate these Terms or engage in harmful behavior.

Limitation of Liability

Our services are provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of our services, to the extent permitted by law.

Governing Law

These Terms are governed by the laws of Ohio. Any disputes will be resolved in the courts of Ohio.

Contact Us

If you have questions about this Privacy Policy or Terms of Service, please contact us at:

Email: info@buckeyetelecom.com
Address: 1 Miranova Place, 1610, Columbus, Ohio 43215