Home/Company/Independent since 2003

Independent, owner-led, built for multi-location business.

Headquartered in Columbus, Ohio, serving multi-location businesses from a single Ohio site to multi-state footprints. Carrier-neutral advice and the president in every account since 2003.

Where we stand

500+
CLIENTS SERVED
Businesses we have advised, sourced, and supported since 2003.
23yrs
OWNER-LED
Same owner since 2003. No private equity, no acquisitions, no ownership changes.
400+
CARRIERS & VENDORS
Agreements that let us compare the whole market at your address.
0
OUTSIDE INVESTORS
Nobody but our clients has a claim on our advice.

Why we started, and why it still matters

Jonathan Eubanks founded Buckeye Telecom in 2003 on a simple idea: Ohio businesses deserve better than the carrier-driven, one-size-fits-all approach that has run telecom and IT for decades. Too many owners were sold long contracts, oversized circuits, and support lines that led nowhere.

So we built something different. A carrier-neutral, family-owned firm with real people answering the phone. Twenty-three years later we still work for our clients, not a carrier. We say no to what does not fit, even when it would be profitable, and we measure ourselves by one thing: do our clients stay? They do.

Here you are a name and a relationship, never an account number in someone else's billing system. When a carrier drops the ball, you are not the one stuck on hold. You call us, and we chase them down until it is fixed.

The call came in at 7 a.m. on a Sunday

It was a client, an online business that never closes. Ransomware had hit overnight. Every folder locked. The storefront that runs 24/7 was frozen. Their own IT person was out of town.

We were not scrambling. With every client we build a disaster-recovery plan up front and make sure it gets tested, so when a real emergency hits we already know it works.

We took over and drove the recovery ourselves: got the provider on the line and spun their servers back up from a separate data center, a different physical location the attack never touched. In about 30 minutes they were back online. No IT person needed on their end. No days of downtime. That is the difference between hoping you are covered and knowing you are.

Our specialists, plus the carriers', on every engagement

You get Buckeye's specialists working alongside the engineering teams of the carriers and platforms we place, brought in as the project needs them, all directed by Jonathan as your single point of accountability.

01

Network engineering

SD-WAN, multi-site connectivity, and circuit cutovers, designed and executed.

02

Voice & UCaaS

Hosted voice, Teams Phone, and number porting, planned around your call flows.

03

Security & SOC

24/7 monitoring, MFA, endpoint, and audit-ready documentation.

04

Project management

Multi-site rollouts coordinated to a date, not a we-will-get-to-it.

05

Expense & contracts

Invoice audits, renewals, and carrier negotiations that claw back spend.

06

One point of accountability

Jonathan owns the relationship end to end. You never chase a vendor.

We source and manage across 400+ providers

Through our agency relationships we can quote and place with over 400 carriers and platforms, and we carry no volume quota with any of them. We compare them all, place whatever genuinely fits each address, and manage it for you. A sample of who we work across:

What we promise, every client, every time

01

Real people answer

A real person on our team picks up. No offshore queues, no phone tree.

02

Carrier-neutral, every time

We compare 400+ providers and recommend only what fits. Never a house brand.

03

No lock-in you do not need

We do not bury you in long contracts where a shorter term serves you better.

04

Straight answers

We tell you what you need, and just as often what you do not.

05

One point of contact

A team that knows your business and your sites, not a new rep every quarter.

06

We will point you right

If we are not the best fit for something, we will tell you who is.

Keep reading

Related

Want to talk to the owner rather than a rep?

That is not a promise about response times, it is just how the company is built. Call or text 614-224-2003, or book thirty minutes.

Comparing live pricing and terms from 400+ carriers and platforms
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