Jonathan Eubanks launched Buckeye Telecom in February 2003, driven by a vision to simplify the complex world of telecommunications for businesses across the United States. His entrepreneurial journey was inspired by his father's legacy in the family metal fabricating business, where he learned the intricacies of customer service and operational excellence. Eubanks took these lessons to heart, aiming to provide businesses with not just services, but solutions that could evolve with their growth. From the start, Buckeye Telecom was about more than just providing telecom services; it was about becoming a trusted advisor in the telecom landscape, helping companies navigate through the myriad of options to find what truly fit their needs.
In founding Buckeye Telecom, Jonathan focused on creating a company that would act as a bridge between businesses and the often convoluted telecom industry. He understood that many enterprises were overwhelmed by the choices and technical jargon associated with network buying. By establishing relationships with over 200 carriers, Buckeye Telecom became a one-stop shop for medium to large businesses looking for quality, cost-effective, and scalable network solutions. Eubanks's approach was to offer personalized, unbiased recommendations based on a deep understanding of each client's specific requirements, thereby empowering them to make informed decisions that would benefit their operations in the long run. His commitment was not just to sell services but to foster long-term partnerships where technology aligns with business strategy.
- "Our server went down at the worst possible time—right before our peak sales period. Buckeye Telecom's support team was exceptional. They not only restored our service in record time but also implemented a redundancy plan to prevent future outages. The value of their rapid response and foresight in preventing potential crises cannot be overstated. They've become an integral part of our business continuity strategy." - Hannah G., eCommerce Manager, Toledo Retail Online
- "We had a critical issue with our VoIP system that threatened to derail our customer service operations. Buckeye Telecom's technical support was there in no time, and their expertise shone through. They resolved the problem quickly and even provided training to our staff on how to avoid similar issues in the future. Their service adds tremendous value by ensuring our business runs without hitches." - Linda R., Operations Director, Ohio Call Center
- "Our small business had unique connectivity needs that other providers couldn't or wouldn't address. Buckeye Telecom listened to our requirements and crafted a solution that was both scalable and within our budget. Their approach to solving technical problems is not just about quick fixes but about understanding the long-term needs of our business. It's clear they care about the value they bring to their clients." - Alex S., Owner, Columbus Tech Start-up
- "Our small business had unique connectivity needs that other providers couldn't or wouldn't address. Buckeye Telecom listened to our requirements and crafted a solution that was both scalable and within our budget. Their approach to solving technical problems is not just about quick fixes but about understanding the long-term needs of our business. It's clear they care about the value they bring to their clients." - Alex S., Owner, Columbus Tech Start-up
- "When we faced a major network security breach, Buckeye Telecom didn't just fix the issue; they overhauled our entire security protocol. Their proactive stance on security issues before they become problems has saved us countless headaches. The peace of mind and the direct impact on our bottom line from their services are what make Buckeye Telecom an invaluable partner." - Derek K., CFO, Sandusky Financial Services
