Case Studies

Industry: Insurance

Challenges:

  • Multi-Location Complexity: National Insurance Company operated more than 1,000 locations across the US and Canada, each with varying connectivity needs.

  • Billing Simplification: The client sought to consolidate all their broadband services onto a single, manageable bill for increased efficiency.

  • Ongoing Support: After identifying suitable service providers and implementing the network, the client required continued support to maintain network reliability and performance post-contract.

The Buckeye Telecom Solution:

Buckeye Telecom proposed a comprehensive solution to address National Insurance Company's complex requirements:

  1. Needs Assessment: The Buckeye Telecom team conducted an in-depth assessment of National Insurance Company's network requirements, considering location, bandwidth needs, and redundancy requirements. This allowed for a customized solution that perfectly matched their needs.

  2. Network Provider Selection: Buckeye Telecom's patented API came into play, allowing them to swiftly gather quotes from all available network providers for each location. This ensured the client could make well-informed decisions while benefiting from competitive pricing.

  3. Project Management: Buckeye Telecom took charge of project management, holding weekly calls to inform all stakeholders about project progress. This ensured smooth implementation and timely resolution of any issues that arose.

  4. Billing Simplification: Buckeye Telecom successfully negotiated with network providers to consolidate all services into one bill, simplifying the accounting and payment process for National Insurance Company.

  5. Ongoing Support: Post-contract expiration, Buckeye Telecom remained dedicated to providing continuous support, ensuring network reliability, and addressing emerging issues. Their US-based engineers specializing in managed security and data center products played a crucial role in this phase.

Results:

Thanks to Buckeye Telecom's expertise and project management, National Insurance Company experienced the following benefits:

  • Streamlined Connectivity: Over 1,000 locations in the US and Canada were seamlessly connected through a tailored network solution.

  • Billing Efficiency: Consolidating services onto one bill reduced administrative overhead and enhanced financial management.

  • Ongoing Reliability: With Buckeye Telecom's support, the network remained reliable, minimizing downtime and disruptions.

Jonathan Eubanks and his team at Buckeye Telecom demonstrated their commitment to providing top-tier solutions for multi-location businesses, exemplifying their expertise in the field.

Conclusion:

The success of the National Insurance Company project showcases Buckeye Telecom's ability to turn complex connectivity requirements into efficient, cost-effective, and reliable solutions. By expertly managing the project from inception to ongoing support, Buckeye Telecom has proven to be a valuable partner for multi-location businesses seeking superior network connectivity.

For more information on how Buckeye Telecom can assist your business, please don't hesitate to contact Jonathan Eubanks, President of Buckeye Telecom. 614-224-2003 SMS/Call