Home / Blog
Plain answers on telecom contracts, bills and carriers.
What we've learned about voice, connectivity, security and telecom spend from working with multi-location businesses since 2003. Every post is open to read.
Rings Jonathan and the team 24x7.
Start with these
Contracts and bills. Every post is open.
The index
Contracts, carriers, and what breaks.
VoiceSwitching phone providers? Keep every number.Nov 4, 2026ComplianceOhio HB 96: what the cybersecurity law asks of cities, townships and schools.Nov 2, 2026Cost controlNo 12-month minimum sounds safer. Here's what it costs.Nov 2, 2026StrategyBuying a company? Check its telecom before you close.Oct 28, 2026NetworkingIs your server closet still the right data center?Oct 21, 2026StrategyHow to consolidate telecom vendors across many locationsOct 19, 2026ComplianceDoes 911 know which building you're in?Oct 14, 2026Bill auditRather we read it for you? Send one bill. A person reviews it in 1 business day. No charge for a bill audit.The carrier pays us 5% to 18% when you buy through us. Your price is the same as going direct.Send a billCost controlStuck in a telecom contract? Here's what you can do.Oct 8, 2026Cost controlFound a mistake on your telecom bill? Here's how I'd dispute it.Oct 8, 2026StrategyMoving offices? Order the circuit before the furniture.Oct 7, 2026ComplianceYour fire panel still needs a line.Sep 23, 2026NetworkingDedicated fiber vs cable: compare before you sign.Sep 9, 2026VoiceCalling Plan, Operator Connect or Direct Routing?Sep 6, 2026Cost controlDoes your contract auto-renew in 90 days? That's your window.Sep 2, 2026Cost controlWhat Comcast's move to connectivity-only means for youJul 10, 2026VoiceHow to fix calls that show up as "Spam Likely"Jul 2, 2026ComplianceYour copper lines are already frozen.Jul 2026ComplianceWhat your cyber-insurance renewal now asks of your ITJun 21, 2026VoiceA multi-location VoIP buyer’s guide.Jun 19, 2026NetworkingThe 99.9% uptime promise: what your SLA won't coverJun 16, 2026StrategyNobody owns it: why multi-location telecom falls apartJun 12, 2026ComplianceThe 2026 HIPAA rule is a network problem.Jun 7, 2026StrategyThe “dedicated account manager” myth.Jun 5, 2026Cost controlWhat a Real Telecom Audit Uncovers at an Ohio BusinessMay 29, 2026NetworkingWhat a working backup connection looks like for multi-location businessesMay 26, 2026Cost control4 quote phrases worth pushing back on.May 25, 2026StrategyWhat six carrier outages in six weeks have in commonMay 15, 2026StrategyThree telecom storms in Ohio and what they had in commonMay 8, 2026NetworkingSpectrum vs. AT&T business internet in Columbus, Ohio (2026)May 2026StrategyHow to build a vendor stack for a multi-location businessMay 2026VoiceHow AI is changing business phone systems in 2026Apr 12, 2026NetworkingSD-WAN vs MPLS for multi-location businesses.Mar 29, 2026Voice5 signs your phone system is costing you customersNov 23, 2025Cost control7 ways Ohio businesses overpay for telecomNov 9, 2025StrategyIs your telecom ready for a disaster?Oct 26, 2025VoiceCloud PBX: should your business switch?Oct 12, 2025SecurityThe cyber threat Ohio small businesses are least ready forSep 14, 2025VoiceMicrosoft Teams Phone vs. a traditional PBX for multi-location businessesAug 17, 2025NetworkingWhy Ohio manufacturers are moving to private wireless networksAug 3, 2025Cost controlHow to read your telecom invoice, line by lineJul 20, 2025NetworkingIs your network ready for permanent remote work?Jul 6, 2025Cost control5 telecom contract traps and how to avoid themJun 22, 2025VoiceVoIP call quality problems, diagnosed and fixed.Jun 8, 2025SecurityZero trust security, in plain English.May 25, 2025
More: tools, start here and the process.
Questions
Questions people ask us
Who writes these?
We do. No vendor writes any of it for us.
Do I need to give an email to read?
No. Every post is open, and you don't need to give us an email to read it.
Can I ask about something I read?
Yes. Call 614-224-2003. It rings Jonathan and the Buckeye team, 24x7. Or book 30 minutes with him.
When you're done reading, send us your bill and we'll go through it.
When you buy through us, the carrier pays us monthly, and your price is the same as going direct.
Book a call