Different businesses have different systems of communication needs. Today, companies have an increasing number of alternatives such as text messaging, email, social media, internet telephony or voice over internet protocol (VoIP), when it comes to communicating with employees, customers, associates, etc. Out of these shared communication modes, the vast majority of small businesses and various virtual offices choose VoIP as a mainstay.
Some important reasons why VoIP is beneficial for small business:
Ease of use
Easy to set up and use are most significant benefits of using the VoIP communication systems. Unlike traditional landline systems that involve installing complex PBX hardware, VoIP only requires subscribing a high-speed internet connection and IP phones from a reliable service provider. All you need is to sign up for the service while you can also choose your services plan from various options. You can even have the preconfigured system if you are buying the services as IP phones directly from a single provider.
There are a plethora of useful features available with VoIP for small businesses such as three-way calling, call forwarding, conference calling, call waiting, call transfer, etc. Viewing and listening to your online voicemails is available and they can also be accessible to your phone. You can efficiently deliver these voicemails to your email inbox as well.
Unlike traditional landlines that requires purchasing or maintaining expensive hardware equipment, VoIP does not require buying any hardware because it is a cloud-based technology service. All you need to purchase in case of VoIP is the new IP phones and the monthly service fees as per your desired service plan.
Not only does VoIP provide varieties of features at low cost, but it also offers highly reliable in making and receiving calls successfully. However, it is crucial to choose trusted services as well that have built-in redundancies providing transparent and automatic failover to help prevent any disruptions or outages in service.
Buckeye Telecom can help you purchase the correct hosted phone system for your business. We can let you test different systems before investing. Go to our Quote Page and fill out the info. We will get in touch with you within 24 hours.