Hosted phone systems have many advantages for different business with different sizes if you’re tired of dealing with an unwieldy proprietary phone system that consumes much of your IT resources just to maintain then perhaps it’s time to move your phone system to the cloud. Let’s have a look on some of advantages of PBX
First, Cost efficiency
Hosted PBX poses fewer expenses in the form of repairs and downtime often imposed by legacy systems’ in-house maintenance. Rather, hosted PBXs are managed by a third-party vendor. In addition, hosted telephony requires little to no complex infrastructure to purchase or set up as it uses an Internet connection to deliver your telecommunications.
A hosted PBX system can be counted on to connect every call without lagging response times, delays or lapses in call quality. You can count on the clear reception of each call, as Internet-based telephony is touted for its improved quality over that of traditional PSTN connection.
Third, Disaster recovery
Often, the first thing that “goes down” in the case of an unforeseen event such as a storm, fire or power outage is your telephone’s connection—that is, if you’re still using a legacy system. This disruption can bring productivity to a screeching halt, which affects your bottom line and external communications—with important vendors and clients, for instance. A hosted PBX can solve this problem as your infrastructure is protected in a hosted environment. As such, your flow of communications can continue even in an emergency.
Fourth, Business Continuity
Some businesses rely on their systems for critical tasks. Financial traders and health care organizations cannot risk interruption and downtime when they get a heavy call volume. Redundancy, up time guarantees, and reliability come with using a hosted PBX.
Fifth, Voice Quality
Many people still believe that hosted PBX systems have low voice quality, but that has changed with advancements in technology. No reason to worry about clear calls when using a hosted PBX.
Six, Long Distance Cost Control
Calling long distance is still expensive regardless if you are using an on-premises system or a hosted PBX, but organizations can manage those costs by using authorization features.
Seventh, Number Retention
Employees are bringing their own devices whether companies want them to or not. Hosted PBX provides the simplicity of combining personal and company lines on one device, so that employees do not have to give out their personal number to use their mobile phone for business calls. Calls can easily be rerouted if that employee where to leave or be terminated.
The switch from an on-premises phone system to a hosted PBX is a no brainer. With lower capital investment, and lower costs of ownership, your organization can still enjoy quality voice services as well as an abundance of value added service that keep your business competitive in the marketplace. The business environment is constantly changing. You want to make sure your phone system can keep up.