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Telecom solutions designed specifically
for YOUR needs to
fit YOUR budget

• We work for you. We’ll let you select the one that makes the most sense.
• Telecom is our business. We have working relationships with all of the major carriers.
• You are our customer. We’re not satisfied until you are. Typical savings range anywhere from 20 to 40%, and our services are offered free of charge.
• We do the work for you. You simply tell us what you need, and we’ll provide several quotes that fit your requirements.

Services

Buckeye Telecom manages the entire sales cycle for you. We complete and submit the research, proposals and pricing on your behalf. We then place the orders for you and track them through completion, all while keeping your staff updated on the status of your telecommunication access. The service we provide is divided into the following three key areas:

Services and Quote Management

Buckeye Telecom will investigate your current network needs, scope the technical requirements and network architecture and make sure that the solution providers we work with understand exactly what you need so they can provide you the best possible solution. Including:

• Network scope and analysis
• Determining key business needs
• Network architecture, design and mapping
• Request for quote through approved list of vendor providers
• Customer presentation of offers with Buckeye recommendations
• Price finalization and payment structure

Project Management

We will manage the implementation of your new service from beginning to end, making sure that your business is not interrupted and the new service is quickly installed without issue. We will:

• Create timeframes and deliverables for the project
• Manage the vendor implementation team
• Manage installation
• Ensure entire project is completed on time and with the strictest levels of quality
• Post-implementation survey, walk-through and testing

Maintenance and Support

Post-sale, we’ll be there to help you resolve any issues that may come up after implementation. We’ll make sure that everything is resolved quickly and efficiently, including:

• Establishing trouble tickets and resolving issues
• Resolving billing issues or discrepancies
• Service troubleshooting and technical support

We’ll also be with you after the sale for as long as you’ll need us. We encourage you to contact us directly with any issues that come up and we’ll make sure you are getting the service and troubleshooting that you need. We believe in long-term customer relationships and want to ensure your satisfaction whether you’re a new customer or one who’s been with us for years.

Copyright 2009 Buckeye Telecom INC. All rights reserved