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All Services · Ohio

Six advisor services. Each one productized.

This is what you can put on a purchase order. Every service has a name, named deliverables, and a written SLA. You pay us nothing for any of it — we are paid by the carrier residual on services we place, not by you. If we ever stop delivering on the SLA, you have the receipts to call it out.

23 Years · Same Owner
$0 · You Pay Us Nothing
100+ Carrier Relationships
Owner Reply Within 24 Hours
$0 to You
Written SLA on Every Service
Owner-Signed Deliverables
Cancel Any Time
The catalog

Six things you can buy from us today.

Service 01

Telecom Expense Management (TEM) Review

Monthly

A monthly bill audit on every carrier service we placed for you. We catch billing errors, unused circuits, off-contract pricing, and quietly applied surcharges before they cost you another month.

Deliverables
  • Monthly variance report
  • Anomalies flagged with explanation
  • Action items if you owe a credit-back request
SLA
Report delivered by the 15th of every month. Any variance over 10% gets a phone call from the owner within 48 hours.
Service 02

Quarterly Business Review (QBR)

Quarterly

A scheduled 90-minute working session every quarter. We walk through carrier scorecards, the renewal timeline, spending trends, and what is coming up the road. The owner is in the meeting.

Deliverables
  • Carrier-by-carrier performance scorecard
  • 12-month renewal timeline
  • Trend report with action items
  • Written meeting summary in 48 hours
SLA
Scheduled on a fixed quarterly cadence with 10-day prep. Owner attends every QBR personally. No reschedules without 30-day notice.
Service 03

Contract Renewal Defense

90-Day Engagement

Most renewals get auto-signed because the buyer is busy. We run a 90-day defense playbook: RFI to your existing carrier, market benchmark, two competing quotes, contract redline, and a signature-ready package. Average savings on a real renewal: 22 to 38 percent.

Deliverables
  • Market benchmark report
  • 2 competing carrier quotes
  • Contract redline with risk callouts
  • Signature-ready package
SLA
90-day minimum lead time before contract anniversary. Written status update every two weeks. Owner reads every contract personally before you sign.
Service 04

Vendor Escalation Service

On Demand

Carrier ticket sitting in the queue for a week? Multi-vendor finger-pointing? Outage and nobody is owning it? You call us. The owner gets on the escalation call with you and works the carrier escalation path until it is resolved.

Deliverables
  • Owner-led carrier escalation
  • Written status every 4 hours during outage
  • Post-incident review with root cause
  • SLA credit recovery if applicable
SLA
Owner on the call within 24 hours. Within four hours after hours. We do not hand you to a queue.
Service 05

Multi-Site Cutover Project Management

Per Project

New sites, retrofits, M&A integrations, MPLS-to-SD-WAN cutovers, hosted-phone migrations. Named PM, written project plan, dependency tracking, and the owner in every status call. We do not let the carrier project manager run your cutover unsupervised.

Deliverables
  • Written project plan with named dependencies
  • Weekly status report
  • Named cutover playbook
  • Post-cutover acceptance criteria
SLA
Named project manager assigned within five business days. Owner in every weekly status call. No site goes live without your written sign-off.
Service 06

Annual Compliance Stack Review

Annual

A written gap report on your telecom and security stack against the framework that applies to you: HIPAA, CMMC, SOC 2, or PCI. Built for the conversation you need to have with your auditor or cyber-insurance underwriter, not for ours.

Deliverables
  • Gap report against your framework
  • Remediation roadmap with owners and dates
  • Underwriter-ready summary for cyber insurance
  • Renewal-ready document set
SLA
30-day turnaround from kickoff to report. Owner signs every report. We will not certify a control we have not verified.
$0
All six services, total cost to you

You pay us nothing. Carrier residual commissions only, 3 to 12 percent of monthly recurring revenue, paid out of the carrier’s margin and not added to yours. The math is published.

Read the full disclosure →

Want any of these on your account?

Pick a time and we’ll walk through which ones fit and which ones don’t.

📅 Book a 30-min Call Talk to The Team